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Industry News
Accused of Unfair Compete, ASTINDO Ask Online Travel Entrepreneurs Controlled: October 2015

Entrepreneurs travel agent in the Association of Airline Ticket Seller (ASTINDO) urged the government to firmly discipline online travel agencies that are considered triggers unhealthy competition. ASTINDO President Elly Hutabarat said the association also plans to report the unfair competition to the Business Competition Supervisory Commission (KPPU).

PR Coordinator ASTINDO Dyah Permatasari said, the existence of Online Travel Agencies (OTA) in the last two years quite an impact on travel sales agent that is a decline of up to 40%. The fall in sales was accompanied by sluggish economic conditions, the rising exchange rate of the US dollar and weaker purchasing power. Occupancy domestic flights also tend to fall. Director of Air Transport Directorate General of Air Transportation Ministry Moh. Alwi said the Ministry of Transportation recently issued a regulation to limit ticket that the upper limit of 30% and 110% for control competition flight ticket sales.
Bakrie Group Aims Tourism Services Market,, 24 September 2012

Bakrie Group expanded business travel bookings via the Internet (online) following the magnitude of the business niche. Many experts believe the tourism industry in Indonesia will be one of the main motor of growth in the online travel market in Asia Pacific.

The current composition of domestic and foreign tourists who book via online travel agents still unbalanced, i.e., 20 versus 80; in the midst of the magnitude of this opportunity, it turns out online travel agent market is dominated by foreign companies from the United States and Thailand, which controls 80 per cent of reservation

Travel Agent Services in Indonesia
Indonesia Industry Report and Market Research
March 26, 2019
Industry Code : I7411
Forecast to : 2023

Travel Agent Services in Indonesia This class consists of establishments that organise, prepare and facilitate services for an individual or class to travel within the country, overseas, and from overseas to within the country with the main purpose of tourism. It also includes travel services, pilgrimages to Mecca services, travel agents, and tourist guides.
The primary activities of firms in this industry are:
- Booking / Ticketing.
- Travel Agencies.
- Tourist Guides Service.
- Pilgrimages to Mecca Services.
- MICE (Meeting, Incentive, Convention, Exhibition).
- Inbound and Outbound Tours.
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Jakarta 12720, Indonesia
Chapter Headings US $ Select All
Industry Outlook 60.50
Key Statistics 60.50
Market Characteristics 36.30
Segmentation 36.30
Industry Conditions 60.50
Industry Performance 60.50
Key Competitors 60.50
Key Factors 27.50
Ancol Launch New MICE location, http 0.39
Travel Company ask Airlines to change Ticket to Rupiah 0.39
Kemenpar Facilitates the Meeting of Southeast Asia Travel Agencies, http 0.39
The Travel Industry Protects Data Security and Customer Information 0.39
Tour and Travel Business Needed More 0.39
Potential business of nature tourism is promising 0.39
10 Percent Boost of Travel Agents in Indonesia in the Last 2 Years 0.39
Stock Rise in Tourism Sector 0.39
Representative Offices Abroad to be reopened 0.39
Government Asked to create the 2007 Tourism Planning 0.39
Tourism Bureau Pushes Implementation of BSP 0.39
Visit by Foreign Tourists Rises by 0.89 Percent 0.39
Number of Visitors to South East Asian Countries Continues to Rise 0.39
Panorama Will Not Share Dividends 0.39
Anta Express Optimistic to Obtain Rp.10 Billion Net Profit 0.39
Middle East 6 Tour Operator Sneaks A Peak at Indonesia's Market 0.39
Tourism to Become A Disciplined Science 0.39
Yogyakarta's Declaration to Encourage Prosperity 0.39
Tourism in 2006 Still Sensitive 0.39
Asita 0.39
6 Million Foreign Tourist Target Not Reached 0.39
Travel Agencies Concerned 0.39
Panorama Tours Works on Java and Bali 0.39
IT and Regional Autonomy Threaten Travel Bureau 0.39
RI Most Populer in World Expo 2005 0.39
Limited Budget Blocks Tourist Target 0.39
Promotion for Chinese Tourists 0.39
Increased Visitor Arrivals Boost Hotel Occupancy Rate 0.39
Number of Tourists Rise 0.39
Rp.35 Billions for International Promotion 0.39
Arrival Target Achievable BPS Says 0.39
MICE Business in 2005 0.39
Domestic Passengers Increased by 6 percent 0.39
Domestic Passengers Increases 24 Percent 0.39
Tourism and National Transportation Development March 2004 0.39
Jakarta Tourism targets 1.5 million Visitors in 2004 0.39
Visitors to Jakarta Reach 95,223 0.39
Foreign visitors to Jakarta reach 95,223 0.39
Foreign Tourist Cancel Bali Visit 0.39

Report Content

The Travel Agent Services industry in Indonesia research report contain trend analysis, statistics, market size information, industry growth rates as well as major competitors.

Major market segments are identified and also those forces affecting demand and supply within this industry. Performance analysis includes emerging industry trends as well as recent results and performance of each key company. Drawing on the depth of information DIS also provides 5 year forecasts for this industry.

The comprehensive study also examines details such as the barriers to entry, operating cost structure, technology & systems and domestic & international markets. Tables and statistics include: Industry revenue, exports, imports, wages and number of companies in the industry, Industry growth and geographic regional data.

KEY STATISTICS 2014 2015 2016 2017 2018
Industry Revenue 107,942 104,367 131,689 158,085 169,151 Rp.Billion
Industry Gross Product 7,016 6,784 8,560 10,276 10,995 Rp.Billion
Number of Establishments 110 120 130 130 130 Units
Employment 109,600 101,200 85 81,000 85,400 Units
Exports 2,856 3,457 6,481 6,521 7,820 Rp.Billion
Imports 10,926 10,899 25,482 30,419 35,880 Rp.Billion
Total Wages 1,425 1,316 1,114 1,010 1,109 Rp.Billion
Domestic Demand 116,012 111,809 150,690 181,983 197,211 Rp.Billion
The data above is sample data only

Cost of Goods Sold 67.13 Gross Profit 32.87
Operating Expense 21.5 Profit (Loss) Before Tax 11.36
Administration 1.58 Depreciation 0.56
Electricity 0.66 Freight 1.99
Fuel, Parking, Toll & Retribution 1.62 Interest 3.09
Land and Building Rental 2.74 Marketing 2.69
Repairs and Maintenance 0.54 Service Fee 0.7
Staff Welfare Allowance 1.38 Other Expenses 0.92
Stationery & Inventory 0.48 Telephone 0.8
Utensils and Equipment 1.24 Wages and Salaries 0.5
The data above is sample data only

Central Java 13.4 DKI Jakarta 6.5
East Java 22.4 North Sumatra 17.9
Papua 2.0 Bali 3.0
South Sulawesi 6.0 West Java 28.8
The data above is sample data only

Chapter Headings

Industry Outlook

A key analysis section, the Industry Outlook outlines expectations for the key industry indicators over the next five-year period.

Key Statistics

The key indicators for the industry for last five years are provided here, and include:
•   Industry Revenue
•   Industry Value Added
•   Employment
•   Establishments
•   Exports
•   Imports
•   Domestic Demand
•   Total Wages

Market Characteristics

Market Size
This section gives the size of the domestic market and the size of the export market for each industry.

This section lists the industry"s major supplier and its major customer industries, with SIC"s (KLUI) for easy reference.

Demand Determinants
Lists the key factors which are likely to cause demand to rise or fall.

Domestic and International Markets
The trend for the size of exports (are they increasing, decreasing, not changing) and the trend for the size of exports as a proportion of turnover. The size of the domestic market (domestic demand) and the proportion of this accounted for by exports
Outlines the trend for the size of domestic demand and the trend for imports as a proportion of domestic demand States the size of the domestic market (domestic demand) and the proportion of this accounted for by imports
Domestic and international markets defines the market for the products and services of this industry, both locally and in other countries. This outlines: the size of the domestic market (domestic demand) and the proportion of this accounted for by imports, the key countries from which imports are sourced (with percentage and relative size if available), the trend for the size of domestic demand and the trend for imports as a proportion of domestic demand, the size of turnover and the size of exports as a proportion of turnover, the key export destinations (percentages and relative importance of these, if available, the trend for the size of exports (are they increasing, decreasing, not changing) and the trend for the size of exports as a proportion of turnover.

Basis of Competition
Gives the key types of competition between firms within the industry. It also highlights competition from substitute products in alternative industries.


Products and Service Segmentation
This details the key products and/or services provided by this industry. Wherever possible, we include an indication as to which of these are the most important to demonstrate which have a more significant influence over industry results as a whole.

Major Market Segments
The key client industries and/or groups are detailed here. Wherever possible, an indication as to which of these are the most important is included. This will highlight the client groups that are most important to the industry. Trends in these client groups may have an important impact on the demand for products and services provided by the SIC, hence they may be important to monitor suggested links

Industry Concentration
This is an indicator of how much industry turnover is accounted for by the top players.

Geographic Spread
This is a guide to the regional share of industry turnover/gross product. DIS calculates this on the basis of turnover or production, however, the number of establishments may be used as a proxy where these are not available.

Industry Conditions

Barriers to Entry
This section outlines factors that can prevent a new company from entering the industry and will also give an indication of the extent to which this occurs.

Taxation refers to all kinds of taxation that are specific or are particularly important to an industry. This includes taxation concessions.

Industry Assitance
Assistance refers to government and/or other measures in place designed to improve the performance of the industry or sections of the industry. (eg grants, subsidies)

Regulation and Deregulation
Where licenses are required to operate in an industry, these will be noted here. Where possible, details regarding the degree of difficulty in obtaining a licence are included. Important issues relating to regulation and deregulation are included here.

Cost Structure
The average costs for a company operating in this industry as a percentage of total revenue.

Capital and Labour Intensity
Provides a guide to the amount of capital used in production/providing a service compared to the amount of labor in the total mix of inputs.

Technology and System
Acknowledges the latest technology and/or systems available to this industry within the country. Technology refers to machinery and equipment (such as computerisation) which enables better and more efficient production. Systems refer to methods of production that also enables better and more efficient production.

Industry Volatility
Industry volatility refers to the year on year fluctuations, which occur in industry output.

This gives an indication of the extent to which the industry is global. As a guide, we base its definition of the level of globalization on a number of factors, some of which include: the level of foreign ownership, the proportion of demand accounted for by foreign operators, and in the case of industries dominated by domestic participants, the volume of production conducted in other countries.

Industry Performance

Historical Performance
This section details previously important events in the development of the industry

Current Performance
This is the key analysis section for the industry over the past five years. The key performance indicators for the industry in question are discussed, providing trends and explanations for occurrences in the industry.

Key Competitors

Lists the Major Players in the industry with key details relating to those players

Key Factors

Key Sensitivities
The sensitivities are factors that are outside of the control of an operator of the industry, but are likely to have significant impact on a business.

Key Success Factors
These are the factors within the control of the operator and which should be followed in order to be successful. Often these may include behavior that will help to minimise the effects of the key sensitivities.

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Table of Contents
About this Report
Key Statistics
Market Characteristics
Industry Conditions
Key Factors
Key Competitors
Industry Performance