Definition
This industry covers all management units that provide Voice over Internet Protocol (VoIP) services to consumers, businesses and government. Essentially this industry report encompasses all voice services sent as data packets. There is a variety of infrastructure that can facilitate VoIP services with the two most popular being the PSTN and cable infrastructure, with the latter often referred to as cable VoIP. VoIP can also be provided by satellite, powerlines (broadband over power lines) and wireless (Wi-FI and WiMax). The provision of internet access services and cable television services are excluded from this industry report.

IBISWorld research reports contain trend analysis, statistics, market size information, industry growth rates as well as market share of competitors.

Major market segments are identified and also those forces affecting demand and supply within the industry. Performance analysis includes emerging industry trends as well as recent results and performance of each key company. Drawing on the depth of information IBISWorld also provides 5 year forecasts for each industry.

Each comprehensive study also examines details such as the barriers to entry, operating cost structure, technology & systems and domestic & international markets. Tables and statistics include: Industry revenue, exports, imports, wages and number of companies in the industry, Industry growth and geographic regional data.

Each comprehensive study also examines details such as the barriers to entry, operating cost structure (including averages), technology & systems and domestic & international markets. Tables and statistics include: Industry revenue, exports, imports, wages and number of companies in the industry, Industry growth and geographic location.